Privacy Policy
Effective Date: May 8, 2026
1. Information We Collect
We collect information that you provide directly to us, information collected automatically, and information from third parties.
A. Information You Provide Directly
- Full name, email address, phone number, and mailing address
- Date of birth and emergency contact information
- Health and medical information, including pre-existing conditions, injuries, pregnancy status, implants, pacemakers, seizure disorders, and cardiovascular conditions
- Payment and billing information (processed through third-party payment processors)
- Membership and booking preferences
- Communications you send to us, including emails, messages, and feedback
B. Information Collected Automatically
- Device and browser information when you visit our website
- IP address and general location data
- Usage data and interactions with our website or booking platform
- Cookies and similar tracking technologies (see Section 7)
C. Photographs and Video
With your consent, we may capture photographs or video during studio sessions for promotional and marketing purposes. You may opt out of photo and video use at any time by notifying us in writing.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our services and offerings
- To process payments and manage your membership or bookings
- To assess health conditions and ensure your safe participation in our services
- To communicate with you regarding appointments, cancellations, promotions, and updates
- To respond to your inquiries and provide customer support
- To comply with legal obligations and enforce our agreements
- To send marketing communications where you have consented or where permitted by law
- To protect the safety and security of our clients, staff, and studio
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
A. Service Providers
We share information with trusted third-party vendors who assist us in operating our business, including:
- Booking and scheduling platforms (e.g., Mindbody)
- Payment processors (e.g., Stripe, Square)
- Email and marketing platforms
- IT and website hosting providers
These vendors are contractually obligated to protect your information and may only use it to perform services on our behalf.
B. Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of BravaFit, our clients, or others.
C. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.
4. Sensitive Personal Information
We collect certain categories of sensitive personal information, including health and medical information, to ensure the safety of our clients during participation in our services. This information is used solely for safety screening and service delivery purposes. We do not use sensitive personal information for advertising, profiling, or any purpose beyond what is necessary to provide our services.
5. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
Right to Delete
You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (such as information required to complete a transaction or comply with a legal obligation).
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing
We do not sell or share your personal information for cross-context behavioral advertising. If this practice changes, we will update this policy and provide an opt-out mechanism.
Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of your sensitive personal information to purposes necessary to provide our services.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. You will not be denied services, charged different prices, or provided a different level of quality for exercising your rights under the CCPA/CPRA.
How to Submit a Request
To exercise any of the rights described above, please contact us at:
- Email: privacy@bravafit.com
- Phone: Contact the studio directly
- In person: 11110 Ohio Ave, Suite 105, Los Angeles, CA 90025
We will respond to verified requests within 45 days. If we need additional time, we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. Health and medical information collected for safety screening purposes is retained for the duration of your membership and for a reasonable period thereafter in accordance with applicable law.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. You may control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain features on our website.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
9. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately and we will take steps to delete such information.
10. Third-Party Links
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
BravaFit LLC
11110 Ohio Ave, Suite 105
Los Angeles, CA 90025
Email: privacy@bravafit.com
For California residents wishing to submit a formal privacy rights request, you may also contact us through the methods listed in Section 5 above.
